How Evaluate Your Background Check Provider

Choosing a Background Check ProviderOver at ERE, John Zappe discusses the ins and outs of choosing the right background check provider. Increasingly, employers are relying on pre-employment checks as part of the hiring process. Because of this, it’s important to closely monitor your vendor and continuously evaluate its quality of service.

“The worst thing you can do,” says Fred Giles, chair of the National Association of Professional Background Screeners, “is to treat it (your background screening) like a commodity and choose the lowest bidder.”

Once you have made a selection, monitoring the performance and maintaining regular contact is also a must. And, says Giles, “Most significant, most important, is that employers make sure to review the process, their process … Have a clearly defined process for evaluating the results … and an opportunity for the candidate to explain (any negatives).”

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